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We use a flex fee system that allows the client to select amongst several
variables.
Fees may be hourly, daily, for set periods, plus expenses. We try to take
things in stages wherever possible, so that commitments from clients do not
become part of the issues that must be addressed.
Our fee agreements recite that we are working for you at your pleasure
(maybe not really the right word). You and we define assignments so that
sprawl and creep do not run expenses off the chart. Unfocused work is
wasteful, especially for a company in extremis.
We do not charge for travel time. Your situation should not, in our opinion,
be the subject of work in any public venue, like an airplane. We travel
economy class in country and business class on long flights and
internationally.
We do not carry receivables. All work is prepaid with retainage and
anticipated expenses are included within retainage. If your company has
frequent flier miles that are legitimately usable, that’s fine with us. If
your company plane is passing through on the way back to your office, that
works for us if it works for you.
We are extremely informal in the sense that we do not stand on ceremony. The
situations we will be dealing with present enough stress. We may deal with
each other in a more laid back manner in the hope of some decompression
through informality.
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